The transport options are part of the terms and conditions.

Goods declared as in stock and ordered up to 12AM on a business day are usually dispatched on the same day. Orders after 12AM or on weekends and holidays are dispatched the next business day.

The transport price to EU countries outside of the Czech Republic is always determined on the basis of the weight of the consignment and the country to which we will deliver the shipment. The exact and binding shipping price is always quoted in the ESHOP basket before the order is completed.

We allow customers from EU countries outside of the Czech Republic and Slovakia to choose their own shipment of consignments. This option is suitable for customers who have the option of their own, cheaper shipment. We will pack the ordered goods in this case to your request and prepare for pickup.

Transport Czech Republic - Transport company PPL

1. PPL Private Package (Service Cost 90 CZK)

Within the Czech Republic

Serving home or business usually until the second business day from the date of dispatch of the goods

SMS notification on delivery date with delivery time within 2 hours

E-mail and SMS communication about the status of the shipment with the ability to change delivery.

For orders with a value of CZK 1000 and above, free of charge goods are delivered throughout the Czech Republic.

Tracking the consignment at www.ppl.cz

 

2. PPL Parcel Shop (Service Price 70 CZK)

Within the Czech Republic

Pick up the shipment at a time that suits you around your home or workplace

The outlets are also open at the weekend

For orders with a value of CZK 1000 and above, free of charge goods are delivered throughout the Czech Republic.

Tracking the consignment at www.ppl.cz

 

Transport Slovakia - shipping company PPL

 

1. PPL for Slovakia. (Service charge from 220 CZK / 8,8 EUR)

The shipment will be delivered by a DHL partner

Delivery to Slovakia as a rule within 3 business days of the date of dispatch of the goods

The service price depends on the weight of the order and the value of the order. Ordered goods to a weight of 17 kg 220 CZK / 8,8 Eur. Over 17 kg 440 CZK / 17,6 Eur.

For orders in Slovakia worth CZK 2200 / € 88 or more, free shipping is possible.

Tracking the consignment at www.ppl.cz

 

Summary of basic transport information

1- Complete and truthful information such as phone and email contact increases delivery success several times. Please check the information in the confirmation email and in case of discrepancy contact us preferably before sending the shipment.

2- The delivery time in the EU averages 3-5 days after the expedition. Consignment can be stored for an average of 5 days. Keep track of your shipment actively and contact us if you have any inconsistencies or shipping company.

3- We can deliver shipments almost across the EU, although there are exceptions where we cannot. We are not able to deliver to Malta, Cyprus and the islands of the states of Spain, Italy, Great Britain and others.

4- The GLS Transporter has permission in some states to leave a consignment stored in the nearest possible parcel shop without attempting to deliver to the destination address. The consignee is informed by the carrier of the shipment. In this way, the carrier usually moves in less accessible areas.

5- In the case of damage to the consignment, the complaint must normally be submitted within 2 days at the Seller (by phone or email). The addressee must retain the entire contents of the package + packing material. The addressee must write the damage record with the delivering driver. If the entry is not written, it is not possible to claim damage to the shipment.